Returns & Exchanges

At Rackets & Runners, we want to ensure you have the right gear for your game, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether the fit isn't right or you've changed your mind, our team is here to help you find the perfect replacement.

Return Process

• 1.
  Verify Condition

  Ensure your items are unworn, unwashed, and include all original tags and packaging, such as intact shoeboxes and racquet plastic wraps.

• 2.
  Initiate Request

  Visit our online portal or contact our support team with your order number to receive a Return Authorization and a prepaid shipping label.

• 3.
  Pack and Ship

  Securely pack your gear in a shipping box to protect the original product packaging and drop it off at any authorized courier location.

• 4.
  Refund Processing

  Once our technicians inspect the returned equipment, we will issue a full refund to your original payment method within 5 to 7 business days.